Straight answers.
Everything owners usually ask before booking a call.
Is the website really included?+
Yes. Every plan includes a custom-designed, professionally coded website. Design, hosting, SSL, forms, ongoing maintenance, and reasonable content updates are all part of the $250/month plan.
Do I own my domain?+
Yes. Your domain is registered in your name. If you leave, it goes with you. We include one standard domain for the first year.
Do I have to make the posts myself?+
No. This is a fully managed service. We plan, create, schedule, and publish content across the channels that make sense for your business. You review activity in your dashboard — you do not have to operate anything.
How does the AI receptionist work?+
We configure a dedicated AI receptionist using your approved services, hours, FAQs, and escalation rules. It answers calls, captures caller details, qualifies leads, books appointments when enabled, and creates transcripts and summaries inside your dashboard.
Are calls and texts unlimited?+
No. Every plan includes a generous monthly voice and SMS allowance. Usage beyond the allowance is billed separately at transparent rates. Unlimited communication is not something any honest provider can offer.
Can you use my existing phone number?+
In most cases yes — we can port an existing number or forward your number to your AI receptionist. Some carriers and regulated industries require additional steps or approvals.
Can you manage my existing Facebook and Instagram pages?+
Yes. With your permission and the appropriate access, we manage your existing profiles rather than creating new ones. If you don't have profiles yet, we'll set them up.
Can you manage my Google Business Profile?+
Yes. Once you grant us access, we optimize your profile, post regular updates, monitor reviews, and keep business information consistent across Google.
Do I need to give you my passwords?+
No. We use official manager, delegate, and partner access wherever possible (Meta Business Manager, Google Business Profile manager access, Search Console, etc.). You keep ownership; we get scoped access.
Can I approve content before it is published?+
Yes. You can enable approvals for any channel. Some clients approve everything; others let us run on autopilot and only review the activity feed. It's your call.
What happens if I have multiple businesses?+
Your dashboard supports multi-business switching. Each business gets its own website, content plan, AI receptionist configuration, and reporting — one login.
Can I cancel anytime?+
Yes. There is no long-term contract. It is month-to-month. Cancel any time. Your domain stays yours.
Is advertising included?+
Campaign setup, tracking, retargeting configuration, creative, landing pages, and reporting can be included. Ad spend itself (the money paid to Google, Meta, TikTok, etc.) is always billed separately — you own the account and the budget.
How long does setup take?+
Our standard target is 48 hours from onboarding to a live website with content publishing when the business provides required assets and approvals promptly. Domain transfers, platform approvals, regulated-industry reviews, and phone provisioning can extend the timeline.
What happens if a platform disconnects?+
We monitor connections and reconnect proactively. If a platform requires re-authorization, we'll reach out and walk you through it. Content activity resumes as soon as access is restored.
Is this appropriate for regulated businesses?+
We work with pharmacies, medical practices, law firms, and other regulated industries. AI receptionist scripts, call recording, disclosures, and content guidelines are configured to respect your compliance requirements. We do not provide legal or compliance advice — you retain final approval.
Will this guarantee that I rank number one on Google?+
No legitimate provider can guarantee a number-one ranking. We follow established technical, local, and content SEO practices designed to improve your eligibility, visibility, and long-term search performance. Anyone promising a guaranteed #1 spot is not being honest with you.
If You Can Dream It, We Can Bring It Online.
Stop stressing about websites, SEO, ads and online growth. Let Dream It Online build, manage, optimize and scale your business online.
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